Terms of Sale

These Terms of Sale apply to all offers made by WLA (walls love art), all orders placed by you and all agreements concluded between us in relation to the products/services offered on our website.

Order Cancellation

Your right to cancel an order for goods starts the moment you place your order and ends 14 days from the day you receive your goods.

If your order consists of multiple goods, the 14 days runs from when you get the last of the batch.

This 14 day period is the time you have to decide whether to cancel, you then have a further 14 days to actually send the goods back.

If you wish to cancel an order that has not yet been shipped either call or email our customer support on 0333 123 0182, support@wallsloveart.co.uk

If your order has already been shipped please read our returns policy below:


If the item/s you receive are not the ones you ordered or are damaged please email the following details to: support@wallsloveart.co.uk

Your order number, the shipping ID or item number, a brief description of the reason for the return, and whether you are seeking a replacement or a refund.

Please send your request within 14 days of receiving your item/s.

If the item/s you ordered arrived in good condition but they are no longer required and you wish to cancel your order please email the following details to: support@wallsloveart.co.uk

Your order number, the shipping ID or item number and confirmation that you wish to cancel your order.

Please send your request within 14 days of receiving your item/s.

To return your goods please pack them in the original packaging and include the completed Returns Form, which you will find on the back of the Packing List, included with your order.

We recommend that you return your item/s using a proof of postal services that can be tracked online.

Please be aware that you are obligated to bear the direct cost of returning the item/s.

A deduction from the reimbursement for loss in value of any goods supplied may be made, if the loss is the result of unnecessary handling by you.


Refunds will be issued by the same means of payment as you used for the initial transaction. You will not incur any fees as a result of such refund.

We will make refunds without undue delay, and not later than - (a) 14 days after the day we receive back from you any goods supplied, or (b) (if earlier) 14 days after the day you provide evidence that you have returned the goods.


It is possible that a small number of the products/services shown on our website may be incorrectly priced as a result of price changes that are implemented at or about the time of your visit to the website. Therefore the price of any product/service will only be confirmed once you have placed your order. We do not charge your credit/debit card until after your order has entered the shipping process. If an item's correct price is higher than our stated price, your sole recourse is cancellation of your order.

Acceptance of Order

We reserve the right to refuse or cancel any order. In such event your sole recourse shall be the return of amounts paid by you related to such an order.

Product Descriptions

We attempt to describe our products offered as accurately as possible. However, we do not warrant that product descriptions or other content of our website are 100% accurate, complete, reliable, current or error-free. If a product offered by us and purchased by you is not as described, your sole remedy is to return it in unused condition for a conforming replacement, refund or credit.


We are not liable for any financial damage (including but not limited to the cost of any replacement purchase) that may occur because of non-timely arrival or any lack of availability or conformity of the product.

Applicable Law

The offers by WLA (walls love art), your orders, and the agreements between us for the delivery of our products/services are subject to UK law.

Modification And Severability

We reserve the right to make changes to our website, our policies and these Terms of Sale at any time and in our sole discretion. We recommend that you review our policies, terms and conditions each time you visit our website. Your continued use of our website after we make any such changes constitutes your acceptance of those changes.

Contact Us

If you have any questions regarding our Terms of Sale please email us at support@wallsloveart.co.uk