Privacy & Cookies

We value your business and know how important your privacy is to you. Therefore, we have implemented this Privacy Policy to inform you of the information that we collect from you, how it’s collected and what we do with it. By using our website you agree to this policy and you consent to our use of cookies in accordance with its terms.

How and when we collect information

We collect personal information from you when you provide it to us. If you purchase a product/service from us, we may collect your name, mailing address, telephone number, credit card number, email address or other personal information. The same applies if you sign up to receive a newsletter or if you take advantage of special services offered by us.

What we do with your information

We are totally committed to protecting your privacy. Under no circumstances will we sell, distribute, lease, rent, trade or share your personal information with third parties for their marketing purposes without your consent. We use your personal information for internal purposes such as processing and keeping you informed of your order. You may, from time to time, receive information from us about new features, new services and special offers we think you'll find valuable.

The personal information that you give us when you place an order is used to process and fulfil that order. We also use your personal information for our own internal purposes, such as providing customer support or providing, maintaining, evaluating and improving our products and services.

You may request details of personal information, which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email your request to support@wallsloveart.co.uk.

We partner with one or more credit card processing companies to assist us in processing your payment. However, those companies do not retain, share, store, or use personally identifiable information for any secondary purposes.

We may disclose the personal and non-personal information of our customers to any successor-in-interest of ours, such as a company that acquires our business. We may need to disclose your personal information when required by law.

Data storage

This website is operated by WLA (walls love art). Your personal and non-personal information will be stored in the UK only.

Marketing opt-out

If you no longer wish to receive e-mail announcements and other marketing information from us, please e-mail your request to support@wallsloveart.co.uk. Please include your full name, e-mail address and mailing address.

Link to other websites

Our website may contain links to other websites operated by companies that we do not have any control over. We recommend that prior to using such websites that you read their privacy statement.

IP address and cookies

We also collect non-personal information from you, such as your browser type, your ISP, the URL of the previous web site you visited, operating system, and your IP address. We may use your non-personal information to help diagnose problems with our server and to administer our website. Your non-personal information may also be used to gather broad demographic information and to recognize customer traffic patterns and website usage. This information aids us in merchandising and in developing the design and layout of our website.

In addition, like almost all e-commerce web sites, we use cookies. A cookie is a small file, which asks permission to be placed on you computers hard drive. Once you agree, the file is added and the cookie helps analyse web traffic and/or lets you know when you visit a particular website. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

There are two main cookies: session cookies and persistent cookies. Session cookies only last for the duration of use of the website and are deleted when the browser is closed. Persistent cookies are stored on your computer until deleted. We used both of these type of cookies on our website. They will recognise your computer when you visit our website, in order to fill-in the login box and record whether you are logged in or not. A cookie does not give us access to your computer or any information about you and you can modify your browser settings to decline cookies if you prefer.

For more information about cookies, including how to see what cookies have been set and how to manage and delete them, please visit All About Cookies

We also use cookies to help improve our websites usability and for marketing purposes. For this purpose we use Google Analytics, please see Google's Privacy Policy.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

When you enter sensitive information such as a credit card number on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). For purchases made online with credit cards, we store your credit card number in encrypted form for a limited amount of time, and our employees do not have access to this information.

We follow generally accepted industry standards to protect the personal information submitted to us from unauthorised access or disclosure, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We assume no liability for any disclosure of data due to errors in transmission, unauthorized third party access or other acts of third parties, or other acts or omissions.

Children's privacy

Our services are intended for users aged 16 and over. We will not knowingly collect or use any personal information from persons that we know to be under the age of 16. In addition, we will delete any information in our database that we know originates from a child under the age of 16.

Updating personal information

If you believe that any information we are holding on you is incorrect or incomplete, please email us at support@wallsloveart.co.uk.

Modification & Severability

We reserve the right to make changes to our website, our policies and this Privacy Policy at any time and in our sole discretion. We recommend that you review our policies, terms and conditions each time you visit our website. Your continued use of our website after we make any such changes constitutes your acceptance of these changes.

Contact us

If you ever have any questions regarding our Privacy Policy please email us at support@wallsloveart.co.uk.